After-Sales Policy

Your satisfaction is our priority. Here's how we make it right.

Defective Products

If your Tabaray product arrives with a quality defect or manufacturing issue, we will arrange a free replacement or full refund at no cost to you.

  • Replacement or refund
  • Photos of the defect help us process your request faster
  • No return shipping cost for defective items

Returns for Other Reasons

If you'd like to return a product for reasons other than a quality defect (such as personal preference or size), please arrange the return shipping yourself.

  • Customer arranges and covers return shipping
  • Exchange or refund processed after we receive the item
  • Product should be in its original condition

A Quick Reminder

For faster service, please have your order number ready when contacting us. You can find it in your order confirmation email or in your order history under "Your Orders."